Ordering Information
Phone Orders:   Toll Free: 888-792-2223
Hours: Monday-Friday
8:30am-5:00pm (EST)
Fax Orders:   508-842-4406
Internet Orders:   Orders may be placed via our website through our secure online ordering system. We also accept orders by email to sales@plastixs.com
Pick-up/Walk-in:   Orders may be picked-up at our Shrewsbury Warehouse, subject to product availability. Walk-in orders are accepted and processed immediately.

Same Day Shipment
Same day shipment is available on in stock items for most orders received by 4pm EST.

Products and Service Guarantee
All products are warranted to perform in accordance to their specifications and will be accepted for full credit or replacement if the product was used in accordance for the intended application. Liability is limited to the price of the item sold. Notification of shipping errors within 15 days upon receipt of goods will be promptly corrected.

Non-Stocked Items
No problem. Contact us via email, fax or phone your request.

Delivery and Shipping Charges
Orders will be shipped via UPS ground unless otherwise specified by customer. In cases of large shipments, a local freight company will be called in. Shipments are F.O.B. shipping point unless otherwise requested. Package tracking is performed at no extra charge, though carrier is responsible for delays or damage.

 
Credit and Payment
A completed credit application will be processed within 2-3 business days upon receipt. Credit levels and payment terms may be adjusted periodically, based upon actual payment history and purchasing requirements. Payment terms are Net 30 Days unless otherwise discussed.

Visa, MasterCard and American Express are all accepted.

Damaged, Lost or Short Shipments
UPS - Notify your local UPS office immediately. Also, advise us so that we can re-ship the merchandise and place a claim. Keep damaged goods and containers until advised to dispose or return.

Motor Freight - Shippers are not responsible for merchandise damaged or lost by motor freight carriers. If shipment is damaged or short one or more packages, have the damage or shortage noted by the delivering carrier’s agent on receipts and freight bill. If you accept a short or damaged shipment from the delivering carrier without proper notation by his agent, you do so at your own risk.

Additional Notes
Plastixs LLC reserves the right to make product improvements, changes, modifications or deletions to all products sold without incurring any liability. While every effort is made to ensure the listed dimensions and specifications are accurate, Plastixs does not guarantee their accuracy. The design guidelines and drawings are believed to be reliable, yet are provided for reference only.

PRIVACY & SECURITY
Utmost care is taken to maintain the privacy of all customers patronizing our website. It is our strict policy not to share, rent or sell any private or sensitive data to anyone under any circumstances. This includes payment information, address information, telephone numbers, email addresses and other such data commonly given during an online purchase. Secure data encryption is utilized to encrypt credit card information.

 
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