Terms & Conditions

Ordering Information

Email Orders:

Phone Orders:
Toll Free: 888-792-2223
Phone: 508-842-1606
Hours: Monday-Friday: 8:00am-5:00pm (EST)

Fax Orders:
Fax: 508-842-4406

Internet Orders:
Orders may be placed via our website through our secure online ordering system.

Same Day Shipment

Same day shipment is available for in-stock items on most orders received by 12:00pm EST.

Delivery & Shipping Information

Go to Shipping Information page.

Return Policy, Products & Service Guarantee

All products are warranted to perform in accordance to their specifications and will be accepted for full credit or replacement if the product was used in accordance for the intended application. Liability is limited to the price of the item sold. Notification of shipping errors within 15 days upon receipt of goods will be promptly corrected.  Re-stocking fees may apply.

Non-Stocked & Custom Items

Contact us via email, fax or phone with your request.

Credit & Payment

A completed credit application will be processed as soon as feasibly possible. Credit levels and payment terms may be adjusted periodically, based upon actual payment history and purchasing requirements. Payment terms are Net 30 Days unless otherwise discussed.

Visa, MasterCard, American Express and Discover are all accepted.

Damaged, Lost or Short Shipments

UPS Shipments – Notify your local UPS office immediately. Also, advise us so that we can re-ship the merchandise and submit a claim. Keep damaged goods and containers until advised to dispose or return.

Motor Freight – Shippers are not responsible for merchandise damaged or lost by motor freight carriers. If shipment is damaged or short of packages, have the damage or shortage noted by the delivering carrier’s agent on receipts and freight bill. If you accept a short or damaged shipment from the delivering carrier without proper notation by his agent, you do so at your own risk.

Additional Notes

Plastixs, LLC reserves the right to make product improvements, changes, modifications or deletions to all products sold without incurring any liability. While every effort is made to ensure the listed dimensions and specifications are accurate, Plastixs does not guarantee their accuracy. The design guidelines and drawings are believed to be reliable, yet are provided for reference only.